Privacy Policy

Who We Are

Our website address is https://relaxandrevivellc.com. Relax & Revive LLC provides massage therapy and related bodywork services at our Ahwatukee and West Valley locations. This includes lymphatic drainage, oncology massage, and reiki.

Information We Collect

When you book an appointment or contact us, we may collect your name, phone number, and email address. During your intake, we may also collect relevant health history, problem areas, and treatment goals. This helps us plan your session safely and effectively. If you use insurance benefits through the American Specialty Health (ASH) Network, we may also collect the information needed to verify and bill for those benefits.

How We Use Your Information

  • To schedule, confirm, and manage your appointments
  • To plan and safely tailor your massage or bodywork session
  • To verify and process insurance benefits, when applicable
  • To respond to questions submitted through our website or by phone

We do not sell or rent your personal information to third parties.

Third-Party Services We Use

We handle online booking through Noterro, a third-party scheduling platform. Any information you provide when booking is subject to Noterro’s own privacy practices. When applicable, insurance verification and billing may involve sharing limited information with the American Specialty Health (ASH) Network or your insurance provider. Our website may also use standard analytics tools to help us understand site traffic and improve our content.

Cookies

Our website may use cookies for basic site functionality and to help us understand how visitors use our site. You can disable cookies through your browser settings at any time. Some site features may not work as intended without them.

How Long We Keep Your Information

We retain client intake and appointment information for as long as reasonably necessary to provide ongoing care, maintain accurate records, and meet any administrative, insurance, or legal requirements.

Your Rights Over Your Information

You may request to review, update, or delete the personal information we hold about you. This excludes any records we’re required to retain for legal, insurance, or administrative purposes. To make a request, contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, reach out to us at 623-281-9484 or through the contact options on our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or services. Any updates will be posted on this page.